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How Do I Place A New Order?Updated 17 days ago

Ready to treat your cat to some more delicious food?


Here's how you can place a new order:

  1. Log in to your account: Click the ‘Login’ button in the top right corner.

  2. Find ‘Dispatch Date' and click on the button 'Change Date'

  3. Hit ‘Ship Now’: You’ll find this button below the calendar grid.

  4. Confirm your order: A pop-up will ask if you’re sure. Click ‘Yes, ship now’ and you’re all set!

After that, you’ll see a green message saying, 'We’re processing your order. Your confirmation email should be with you within the next hour.'


Got questions or need a hand? Our Customer Care team is here to help at [email protected]. We’ve got you covered! 

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