Ever left a note for your DPD driver, only to find your parcel wasn't left exactly as you asked? You're not alone! DPD has recently updated their policy to ensure your deliveries are handled as safely and efficiently as possible.

The New DPD Policy

DPD drivers now follow a policy where all delivery requests must be made directly through the DPD app or their website. This means that notes left on your front door, or anywhere else outside your designated delivery instructions, will no longer be followed.

DPD's goal with this change is to enhance the security of your parcels and prevent them from going missing after being left in potentially unsafe locations. While this might be a slight change to how you've handled deliveries in the past, it's all about ensuring your Untamed goodies reach you securely every time.

Set Your Preferences with the DPD App!

The best way to manage your deliveries and set your personal preferences is through the DPD app! It's super user-friendly and gives you full control over where and how your parcels are delivered.

Once you download the app and create your profile, you can:

• Set default preferences for all your future deliveries (e.g., "always leave with a specific neighbour" or "deliver to a designated safe place").
• Even upload a picture of your preferred safe place or your neighbour's house for extra clarity!

This ensures your instructions are digitally recorded and directly communicated to the driver, making your delivery experience smoother and more reliable.

For more helpful information and to download the app, visit DPD's official page: https://www.dpd.co.uk/lp/yourdpd/index.html

We're confident that using the DPD app will make managing your Untamed deliveries even easier!