Our team is here to help. Drop us a message and we’ll get back to you as soon as we can.

Untamed

Getting Started With Your Trial Order

What to Expect in Your Trial Order

The Reason Behind Our 12-Tin Trial

Choosing Gravy or Jelly For Your Trial Box

Placing More Than One Trial Order

Customising Your Trial and Monthly Meal Plan

Our Trial Boxes

HIVED: Cleaner, Faster, Greener Delivery

Tracking Your Hived Delivery and Proof of Delivery

Managing Your Delivery Day and Instructions

Missed Delivery and Delivery Attempts

Locating or Redirecting Your Delivered Parcel

Support, Returns, and Final Steps

Does Hived deliver on weekends?

London, Brighton & Worthing (HIVED)

Tracking Your Order

Manage Your DPD Deliveries: Top Tips

DPD Delivery: Why Notes on Your Door Might Be Missed

The rest of mainland UK (DPD)

Where We're Based and Where We Deliver

When to Expect Your Untamed Delivery

Weekend/Public Holiday Deliveries

Partial Delivery? Why Your Untamed Order Might Arrive in Stages

Need Help With Your Untamed Delivery?

General Delivery Articles

Delivering Our Boxes

Need Help With Your Untamed Order?

How to Check if Your Order Has Been Processed

Placing A One Off Order

Placing A New Subscription Order

Order Return Information

Your Untamed Orders

Orders & Delivery

Activating Your Account

Resetting Your Password

I Can't Log In to My Account

Updating Your Shipping Information

Changing the Email Address on Your Account

Using More Than One Account for Multiple Deliveries

How Cookies Work on Our Website

Managing Your Account

How Our Subscription Model Works

After Your Trial: Understanding Your Plan

Understanding Your Plan: Quantities

Understanding Your Subscription Renewal Cycle

Changing How Much Food You Receive in Your Subscription

Changing the Recipes in Your Subscription

Adding A Cat To Your Plan

Removing A Cat From Your Plan

Using the 'Ship Now' Feature

Changing Your Renewal Date

Managing Multiple Cat Meal Plans on Mobile

Cancelling Your Subscription

Pausing Your Subscription

Resuming Your Subscription

Changing Your Order Frequency

How You'll Be Notified Before Your Delivery

Managing Your Subscription

Add/Remove Dry Food From Your Plan

Add/Remove Puree Lickables & Treats

Add/Remove Cat Litter From Your Plan

Add/Remove Wild Fish Oil from Your Plan

Managing Your Subscription Extras

Discounts

How to Apply Your Discount Code

Refer-a-Friend

Untamed's Cost-Efficient Options

Pricing Information

Pricing, Discounts & Referrals

Account & Subscription

Paying by Card

Paying with PayPal

Paying with Shop Pay

Paying with Google Pay

Paying Via Bank Transfer

Payment Methods

How to View Your Payment Details on File

Changing Your Payment Details

Changing Your Billing Address

Updating Your Payment Method When Using Shop Pay

How to Switch Your Payment Method to PayPal

How Billing Works

My Card Was Declined/My Payment Failed

Managing Payments and Billing

Why Have I Been Charged 73p?

Updating Your Payment Details? Why You Might See a Blank Order

I Have a Payment Query

Refund Timelines

Payment FAQ's

Billing & Payments

Single-Protein Recipes

Is Your Wet Food Nutritionally Complete?

Is Your Tuna Safe and Healthy for your Cat?

Understanding Variations in Our Chicken Recipes

Understanding Variations in Our Tuna Recipes

Our Delicious Gravy Line-Up

Uncompromising Quality: Human-Grade Whole Meat

What's in the Gravy? Nutrients Beyond Meat

Nutritional Highlights & Special Considerations

Consistency & Serving Suggestions

Packaging & Storage

Our Complete Gravy Recipes

Our Tempting Jelly Line-Up

What's in the Jelly? Nutrients Beyond Meat!

How to Store Untamed: Best Practice & Packaging

Our Complementary Jelly Recipes

Our Wet Food

Our Delicious Dry Food Recipes

Unmatched Quality & Ingredients

Dry Food Details at a Glance

Dry Food Trial Options

Sustainable Packaging

Our Dry Food

Discover Our Puree Lickable Treats Flavours

What Makes Puree Lickable Cat Treats So Special?

Puree Lickable Cat Treats Sizes & Feeding Guidelines

Storing Puree Lickable Cat Treats for Freshness

Puree Treats: Your Cat's Favourite Lickable Treat

Meet Our Delicious Freeze-Dried Treats

The Magic of Freeze-Drying

Feeding Guidelines for Happy Treating

Freeze Dried Treats: Storing for Optimal Freshness

Freeze-Dried Treats: Chicken & Salmon Delights

What Makes Our Wild Fish Oil Special?

Incredible Health Benefits for Your Cat

Who Can Enjoy Untamed Wild Fish Oil?

Feeding Guidelines

Product Size & Longevity

Wild Fish Oil: Storage & Packaging

Wild Fish Oil: A Pure Omega-3 Boost for Your Cat

What Makes Our Litter Special?

Litter Bag Size & Longevity

Setting Up & Maintaining Your Litter Box

Cat Litter: Storage & Disposal

Cassava Cat Litter: Natural Choice for Happy Paws & Clean Homes

Our Extras

Can I Buy Untamed Food in Stores?

What Untamed Recipes Are Available In Stores?

What Are the Prices In-Store?

Need Help with an In-Store Purchase?

Retail

Is Your Packaging Recyclable?

Expanding the Untamed Range

Product Sizes: Tins, Dry Food, Treats and Litter

Sleeves: What Are They & How Do They Benefit You?

General

FAQ's

Adding the Blue Cross Recipe to Your Next Delivery

Can I swap my regular recipes for the new Blue Cross recipe?

Blue Cross Chicken with Salmon: One-Off Purchase

Tailored Nutrition for a Healthy Lifestyle

A Wholesome and Complete Meal for Your Cat

The Taste and Texture Your Cat Craves

Is the recipe free from grains and additives?

Our Limited Edition Packaging

Availability of Our Limited Edition Blue Cross Recipe

Why We Chose to Support Blue Cross

How We Ensure the Donation is Transparent

Our Donation to Blue Cross

Is This a One-Off Campaign?

Blue Cross Limited Edition: Chicken with Salmon

Charity Partnerships & Special Recipes

Our Products

Is Untamed Suitable for Kittens?

Choosing the Right Plan For Your Kitten: Gravy vs Jelly

Introducing Your Kitten to Untamed

Untamed Dry Food for Kittens

Kittens

Is Untamed Suitable for Senior Cats?

Senior Cats & Protein

Feeding Senior Cats: A Little Extra Care

Senior Cats

Introducing Untamed

Feeding Guidelines: How Much Untamed to Give Your Cat

How to Feed Our Treats: Daily Treat Recommendations

How to Transition Your Cat from Wet Food to Untamed

How to Transition Your Cat from Dry Food to Untamed

Fussy Eaters

Feeding and Transition Support

My Cat is Overweight: Managing Your Cat's Weight with Untamed

My Cat is Underweight: Helping Your Cat Gain Weight

Is Untamed Hypoallergenic?

Sensitive Tummies

Weight and Diet Support

Kidney Disease

Diabetes

Thyroid Issues

IBD/IBS

Dental Issues

Liver Disease

Pancreatitis

Megacolon

Feline Hyperesthesia

Colitis

Feeding Cats With Health Conditions

Health & Wellness

Chicken Breast in Gravy

Chicken Breast with Ham in Gravy

Chicken Breast with Beef in Gravy

Our Complete Recipes (Gravy)

Ingredients & Nutrition

Help Hub

All articles

Categories

Orders & Delivery

Account & Subscription

Billing & Payments

Our Products

Health & Wellness

Ingredients & Nutrition