We’re always looking for ways to make your experience with Untamed better, so after listening closely to your feedback, we’ve partnered with Amazon Logistics — one of the most advanced delivery networks in the world — to help your box arrive exactly the way it should.

You'll always know where your box is. From the moment your Untamed box leaves our warehouse, you'll have live tracking every step of the way. You'll get updates as it moves, so you're never left wondering if it's on its way or stuck somewhere. No vague "it's been dispatched" messages — just clear, real-time information when you need it.

You get to choose how it's delivered. Not in? Not a problem. Amazon gives you real flexibility over how and when your order arrives. Reschedule to a day that suits you, redirect to a neighbour, or nominate a safe place. You're in control — not just hoping for the best on delivery day.

Fewer missed deliveries. You'll receive a notification ahead of your delivery with a time window, so you can plan around it rather than waiting in all day. And if something changes, you'll have time to adjust before the driver arrives. It's built around your day, not the other way around.

We’re always here to help. If there’s ever an issue, a delay, a missed attempt, anything, just get in touch with us. Or if you’d prefer to speak to Amazon directly, they have a dedicated support team for every delivery too. Whichever works best for you.