Untamed Help Centre

Need a hand with something? Explore our articles below for tips, tricks, and everything you need to know about your subscription.

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Managing Your Account

Activating Your Account

If you’ve just placed your first order - welcome! Your account activation email should be on its way. To get started:. Check your inbox for an email with the subject line: "[IMPORTANT] Activate your account and manage your subscription". Click the ‘A

Resetting Your Password

Need a fresh start with your password? No problem - here’s how to reset it in a few simple steps:. 🔐 Haven’t activated your account yet?. After placing your first order, you should’ve received an activation email with the subject line:. [IMPORTANT]

How can I Update My Shipping Address?

Need to change where your delicious Untamed food is delivered? No problem! Updating your shipping address is quick and easy. Just follow these simple steps:. Log In to Your Account:. Navigate to Account Details:. Find the Edit Option:. Enter Your New

How Do I Change the Email Address on My Account?

Need to update the email address associated with your Untamed account?. For your security and to ensure we make the correct changes, you won't find an option to change your email address directly within your online account. To update your email addre

Can I Have Two Accounts for Multiple Deliveries?

You're wondering if it's possible to set up two separate accounts with different email addresses to receive two deliveries in one month. We want to provide you with the most cost-effective way to get Untamed food for your cats. Our pricing structure

Do I Need to Accept Cookies to Use the Untamed Website?

You might be wondering about cookies when visiting our website, and we're happy to explain!. Currently, to ensure our website functions correctly and provides you with the best possible experience, accepting cookies is necessary to access and use our