Need a hand with something? Explore our articles below for tips, tricks, and everything you need to know about your subscription.
When you place your trial order with Untamed, you are automatically enrolled in a flexible monthly meal plan. This is designed to seamlessly continue providing your cat with their delicious, healthy food if they love it!. However, the great news is t
Congratulations on starting your Untamed journey! We're thrilled your cat is trying our delicious recipes. Your trial box is designed to give your feline friend a wonderful introduction to Untamed, and it's also the beginning of a convenient, flexibl
We understand that every cat's appetite is unique, and sometimes you might need a little more or a little less food than your standard plan. This article explains how our subscription model works and how you can best manage your Untamed deliveries to
Want your Untamed deliveries to arrive like clockwork on a specific day of the month? While our automatic system has its own rhythm, you have the flexibility to make your subscription truly fit your schedule. Let's explore how!. By default, your Unta
Here’s how to adjust the quantity of food in your subscription:. Log in to your account. Head to the Login section in the top right corner of our website. Click ‘Edit Plan’. You’ll find this to the right of your cat's name. Choose the number of sleev
Changing up your recipes is a breeze and totally in your control! Here’s how to switch up your order:. Log in to your account (hit ‘Login’ in the top right corner). Find your cat’s name and click the ‘Edit Plan’ button next to it. On the Pop-up scree
Welcome to the multi-cat household club! Did you know you can add as many feline friends to your Untamed subscription as you like? Expanding your furry family doesn't mean juggling multiple food orders – you can manage them all in one convenient plac
If your feline friend's diet plans have changed or you simply need to remove a cat from your Untamed subscription, you can do so quickly and easily!. Follow these steps to remove a cat from your account:. Log In to Your Account:. Navigate to the 'My
Ever found yourself running low on Untamed food and wondered if clicking "Ship Now" would affect your regular delivery schedule? It's a great question, and we're here to clarify exactly what happens when you choose to get your next order super fast!.
We know life doesn’t always run like clockwork - whether you’re heading off on holiday, your cat’s slowing down on their meals, or your cupboards are still stocked with tins. Whatever the reason, you’re always in control of when your next box arrives
We’re really sorry to hear you’re thinking of cancelling, but we totally get it, and we’re here to make the process as smooth as possible. Before you go, here are a few things that might help:. You can actually make things more affordable by ordering
Need a little break from your Untamed deliveries? Maybe your pantry's full, or your cat's on a mini-vacation themselves! Whatever the reason, pausing your subscription is quick and easy. Just follow these simple steps to put your meal plan on hold di
Ready to resume your cat's Untamed journey? We'd love to have you both back!. If your subscription is cancelled, you can easily reactivate it through your online account. Here's how:. After reactivation, you'll see your next order date. Want to adjus
Wondering if you can adjust how often your delicious Untamed meals arrive? We've got you covered! While our standard subscription renews on a monthly cycle, you have the flexibility to align deliveries with your cat's needs. Our subscriptions are des
Absolutely! We want to make sure you're always in the loop about your upcoming Untamed deliveries, so you can easily manage your cat's food supply. You'll receive a couple of helpful emails from us in advance of each subscription order:. We recommend