Need a fresh start with your password? No problem - here’s how to reset it in a few simple steps:

1. First things first, make sure your account is activated.
2. Head to our login page.
3. Just below the login button, click ‘Forgot your password?’
4. Pop in your email address and hit submit.
5. You’ll receive an email titled ‘New password request’ - follow the link inside to create a new password.

🔐 Haven’t activated your account yet?

After placing your first order, you should’ve received an activation email with the subject line:

[IMPORTANT] Activate your account and manage your subscription

(If it’s hiding, check your spam folder - it’s cheeky like that.)

Can’t find it at all? No worries - just drop us a message and we’ll happily resend it for you.