Adding A Cat To Your PlanUpdated a month ago
Welcome to the multi-cat household club! Did you know you can add as many feline friends to your subscription as you like? Expanding your furry family doesn't mean juggling multiple food orders - you can manage them all in one convenient place.
Here’s how to add a new cat to your existing subscription:
Log In to Your Account:
Start by logging into your Untamed account. You'll find the 'Login' option on the upper right corner of our website.
Click on ‘My cat’ in the left-hand menu navigation:
If you're using a mobile device, tap on ‘My cat’ at the bottom of your screen.
Click or tap on ‘+ Add new cat’ in the ‘My Cats’ section, below your existing cat’s profile(s).
This will open the ‘Add new cat' pop-up. Here, you can:
Enter your new cat’s name.
Select how many tins per day they eat (from 1 to 5).
Enter your cat’s age.
Select a coloured avatar for them.
Once you're done, click 'Continue' at the bottom of the pop-up.
Customise their Meal Plan:
A new pop-up will appear where you can select the delicious recipes for your new cat’s meal plan.
Adjust the number of sleeves for each recipe by clicking or tapping the ‘+’ or ‘–’ buttons.
Important: Ensure the total number of sleeves you select matches your new cat's daily feeding plan:
If you’re on our 1 tin/day plan, your order should total 4 sleeves.
If you’re on our 2 tins/day plan, your order should total 8 sleeves.
If you’re on our 3 tins/day plan, your order should total 12 sleeves.
If you’re on our 4 tins/day plan, your order should total 16 sleeves.
If you’re on our 5 tins/day plan, your order should total 20 sleeves.
Save Your New Plan:
Click or tap the ‘Save Plan’ button shown below the recipes.
Confirmation!
At the top of the page, you should see a message saying ‘Successfully added a new cat’, this means your new cat has been added to your account!
If you have any questions or need a helping paw with adding a cat, our friendly Customer Care team is always here to assist you!