Managing Your Account

Activating Your Account

If you’ve just placed your first order - welcome! Your account activation email should be on its way. To get started:. Can’t find the email? It might be hiding in your spam or junk folder. If it’s not there, just drop us a message at [email protected]

Resetting Your Password

Need a fresh start with your password? No problem - here’s how to reset it in a few simple steps:. 🔐 Haven’t activated your account yet?. After placing your first order, you should have received an activation email with the subject line:. [IMPORTANT

I Can't Log In to My Account

Having trouble logging into your Untamed account? The most common reason for this is that your account might not have a password yet. Here's what you should know and what to do:. When you place your first trial order with Untamed, your account is aut

Updating Your Shipping Information

Need to change where your delicious Untamed food is delivered? No problem! Updating your shipping address is quick and easy. Just follow these simple steps:. Log In to Your Account:. Navigate to Account Details:. Find the Edit Option:. Enter Your New

Changing the Email Address on Your Account

Need to update the email address associated with your Untamed account?. For your security and to ensure we make the correct changes, you won't find an option to change your email address directly within your online account. To update your email addre

Using More Than One Account for Multiple Deliveries

You're wondering if it's possible to set up two separate accounts with different email addresses to receive two deliveries in one month. We want to provide you with the most cost-effective way to get our food for your cats. Our pricing structure is d

How Cookies Work on Our Website

You might be wondering about cookies when visiting our website, and we're happy to explain!. Currently, to ensure our website functions correctly and provides you with the best possible experience, accepting cookies is necessary to access and use our