Help Hub

Curious cat? You're in the right place.

All articles

How You'll Be Notified Before Your DeliveryUpdated 14 days ago

You're always in the loop about your upcoming deliveries, so you can easily manage your cat's food supply.


You'll receive a couple of helpful emails from us in advance of each subscription order:

  • Four days before we process your next order, we'll send you a friendly reminder. This gives you plenty of time to make any last-minute changes to your order, pause a delivery, or update your preferences before it's prepared for dispatch.

We recommend keeping an eye on your inbox for these notifications! Just a quick tip: sometimes emails can sneak into your spam, junk, or other filtered folders, so it's always a good idea to check there if you don't see our updates.

To ensure you always receive our emails, please add [email protected] and [email protected] to your email provider’s address book. This will help our messages avoid your spam filters.

Was this article helpful?
Yes
No