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I no longer have access to my registered emailUpdated a month ago

Guidance for customers who cannot receive the one-time password:

  • Security Verification: Because we use your email to keep your account secure, we need to verify your identity before making any changes.

  • What we need: Please contact our support team and be ready to provide your full name, delivery postcode, or a recent order number.

  • The Next Step: Once verified, we will help you update your email so you can regain access.

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