Untamed Help Centre

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Payment FAQ's

Why Do I See a Small 73p Charge on My Card?

Did you spot a small 73p charge from Untamed on your bank statement and wonder what it was? No need to worry, this is a completely normal and temporary check!. This 73p charge is a standard active card check payment. It's a common security measure ba

Updated Your Payment Details? Why You Might See a Blank Order Confirmation

Updating your payment information is a key step, and while you might see a "blank" order confirmation or DPD shipping notification afterwards, that's actually a positive sign! It means our system is successfully processing your new details behind the

I Have a Payment Query

Experiencing an unexpected charge, a failed payment, or simply have a question about your billing? We understand that payment-related issues can be concerning, and we're truly sorry if you've experienced any inconvenience or confusion with our servic