Understanding Your Subscription Renewal CycleUpdated 11 days ago
Want your Untamed deliveries to arrive like clockwork on a specific day of the month? While our automatic system has its own rhythm, you have the flexibility to make your subscription truly fit your schedule. Let's explore how!
How Our Automatic Renewal Works
By default, your Untamed subscription is designed to renew automatically every 28 days. This consistent cycle ensures your feline friend always has their delicious meals without you having to lift a paw! Because it's a 28-day cycle, the actual calendar date of your renewal will naturally shift slightly each month.
Renewing on Your Preferred Date
The great news is, you're always in control! You can absolutely manually change the renewal date of your next order to whenever suits you best š.
Important Note: If your goal is for your subscription to always renew on the exact same calendar date each month (e.g., the 15th of every month), you'll need to remember to log into your account each month after a delivery. From there, you can easily adjust the next renewal date to your desired specific day.Ā
For detailed instructions on how to change your next delivery date, please refer to our guide:Ā HowĀ Can I Change My Renewal/Delivery Date?
We're Here to Help!
If you have any further questions about managing your subscription, adjusting renewal dates, or anything else about Untamed, please don't hesitate to reach out. Just send us an email atĀ [email protected], and our friendly team will be happy to assist you!