Changing Your Payment DetailsUpdated 3 months ago

We get it - cards expire, banks switch, life happens. If your payment details have changed, you can update them in just a few clicks through your online account. Here’s how:

1. Log in to your account via the ‘Login’ button in the upper right corner of our website.

2. Click on ‘Account details’ in the left-hand menu navigation:

   • If you're using a mobile device, tap on the ‘Account details’ icon in the upper right corner of your screen, then tap ‘Account details’.

3. Navigate to the Payment Details section:

   • Within the 'Payment Details' section, you'll be able to view the Payment Method saved in your account.

4. Click or tap on the ‘Update payment method’ button.

   • You’ll receive an email titled ‘Edit your payment details’. Click or tap the link inside that says ‘Confirm payment information’.

5. This will open a secure page where you can add your new card details and billing address.

6. Click or tap ‘Update Card’ and you’re all set!

If anything doesn’t go to plan, our Customer Care team will be more than happy to lend a paw. 🐾