Managing Payments and Billing
How to View Your Payment Details on File
Want to check which payment method you have linked to your Untamed account? It's quick and easy to find this information directly through your online portal!. Here's how to view the payment card you have on file with us:. Within the 'Payment Details'
Changing Your Payment Details
We get it - cards expire, banks switch, life happens. If your payment details have changed, you can update them in just a few clicks through your online account. Here’s how:. If anything doesn’t go to plan, our Customer Care team will be more than ha
Changing Your Billing Address
Your billing address is securely linked to your payment method (credit/debit card). This means that to update your billing address, you'll simply need to update your payment method at the same time. Don't worry, it's a straightforward process!. Here’
Updating Your Payment Method When Using Shop Pay
Are you an Untamed customer using Shop Pay as your go-to payment method and looking to update your card details? You're in the right place!. When you've selected Shop Pay for your Untamed subscription, you won't be able to switch to an entirely diffe
How to Switch Your Payment Method to PayPal
If you'd like to use your PayPal account for your Untamed subscription or switch from a card payment to PayPal, it's a simple process. Follow these steps to easily update your payment method online. Here's how to update your payment method to PayPal:
How Billing Works
Your first subscription order will be processed 9 days after placing your trial order. After that, it will automatically renew every 28 days. Your billing date is the same as your next dispatch date. To check when you will get billed, please log in t
My Card Was Declined/My Payment Failed
It can be frustrating when a payment doesn't go through, but don't worry – we're here to help you get it sorted! If you've noticed that your payment for your Untamed order was declined or failed, here’s what you should do:. The first step is to conta