Updating Your Payment Method When Using Shop PayUpdated 3 months ago
Are you an Untamed customer using Shop Pay as your go-to payment method and looking to update your card details? You're in the right place!
When you've selected Shop Pay for your Untamed subscription, you won't be able to switch to an entirely different payment method (like a direct credit card entry). However, you can easily update the card associated with your existing Shop Pay account.
Here's how to update your payment details directly through our website:
Log in to your account via the ‘Login’ button in the upper right corner of our website.
Click on ‘Account details’ in the left-hand menu navigation:
If you're using a mobile device, tap on the ‘Account details’ icon in the upper right corner of your screen, then tap ‘Account details’.
Navigate to the Payment Details section:
Within the 'Payment Details' section, you'll be able to view the Payment Method saved in your account.
Click or tap on the ‘Update payment method’ button.
You’ll receive an email titled ‘Edit your payment details’. Click or tap the link inside that says ‘Confirm payment information’.
This will open a secure page where you can update your payment method.
On the ‘Edit Payment’ page, locate the card you wish to update and click or tap the three dots (...) next to its expiration date.
Click or tap on the trash icon to remove the old card, and confirm by clicking or tapping ‘Delete’.
Then, click or tap ‘Use a different card’.
Enter your updated debit/credit card details and your billing address.
Click or tap ‘Save Card’.
Click or tap ‘Update’ to confirm and apply your new payment method to your subscription.
Your payment details will now be updated for your next delicious Untamed delivery!
If you encounter any purr-plexing issues along the way, don't hesitate to reach out to our customer support team for a helping paw.