Need a hand with something? Explore our articles below for tips, tricks, and everything you need to know about your subscription.
These articles cover everything that applies to all deliveries no matter which courier handles your order.
At Untamed, we're proud to be a UK-based company with our roots firmly planted in West London. From our headquarters here, we orchestrate the magic that brings delicious, healthy food straight to your cat's bowl!. We're dedicated to reaching as many
Once your Untamed order is on its way, you're likely wondering when it will arrive! Here's how our dispatch and delivery process generally works. For most postcodes across Mainland UK, you can generally expect your order to be delivered on the workin
Excited for your Untamed goodies to arrive after placing your order over the weekend or on a Friday afternoon? We get it – those cravings are real!. Since our dedicated warehouse team takes a well-deserved break on weekends, here's what you can expec
It can be a bit puzzling when only part of your exciting Untamed delivery shows up. Please don't worry – this is a pretty common occurrence, especially with larger orders, and there's a simple explanation!. Sometimes, when an order is split into mult
Oh no - your cat’s meals haven’t turned up as expected? Don’t worry, we’ll help get things sorted right away. First, it’s worth doing a quick check around your home or with your neighbours, just in case the box was left in a safe place or accepted o