How Our Subscription Model WorksUpdated 13 days ago
When you place your trial order, you are automatically enrolled in a flexible monthly meal plan. This is designed to seamlessly continue providing your cat with their delicious, healthy food if they love it!
However, the great news is that you are in complete control of your subscription. You have the freedom to edit, reschedule, or cancel your subscription at any time, without any long-term commitments.
This means that even if you just wanted to try our food, you absolutely can! After your trial box arrives and your cat has had a chance to try our recipes, you could cancel your subscription immediately if you wish – we truly don't mind! 😊
How to Manage Your Subscription:
You can easily manage all aspects of your subscription, including cancellations, directly through your online account.
- To learn how to activate your account, please refer to our guide: Activating Your Account
- To learn how to edit your meal plan, please refer to our guide: How Can I Change the Recipes in My Subscription?
- To learn how to cancel your subscription, please refer to our guide: Cancelling Your Subscription
If you have any questions about how our subscription works or need assistance with your account, please don't hesitate to reach out to our Customer Care team – we're always happy to help!