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General Delivery Articles

These articles cover everything that applies to all deliveries no matter which courier handles your order.

Where We're Based and Where We Deliver

At Untamed, we're proud to be a UK-based company with our roots firmly planted in West London. From our warehouse, we orchestrate the magic that brings delicious, healthy food straight to your cat's bowl!. We're dedicated to reaching as many furbabie

When to Expect Your Untamed Delivery

Once your Untamed order is on its way, you're likely wondering when it will arrive! Here's how our dispatch and delivery process generally works. For most postcodes across Mainland UK, you can generally expect your order to be delivered within 1-2 wo

Weekend/Public Holiday Deliveries

Excited for your Untamed goodies to arrive after placing your order over the weekend or on a Friday afternoon? We get it – those cravings are real!. Since our dedicated warehouse team takes a well-deserved break on weekends, here's what you can expec

Partial Delivery? Why Your Untamed Order Might Arrive in Stages

To make sure your delivery reaches you in purr-fect condition and is easy for you to handle, we strategically split heavier orders into multiple boxes. This approach helps us in two key ways:. Sometimes, when an order is split into multiple boxes, co

Need Help With Your Untamed Delivery?

Oh no -  your cat’s meals haven’t turned up as expected? Don’t worry, we’ll help get things sorted right away. First, it’s worth doing a quick check around your home or with your neighbours, just in case the box was left in a safe place or accepted o