Payment FAQ's
Why Have I Been Charged 73p?
I've you've spotted a small 73p charge from Untamed on your bank statement and are wondering what it was, no need to worry - this is a completely normal and temporary check!. This 73p charge is a standard active card check payment. It's a common sec
Updating Your Payment Details? Why You Might See a Blank Order
Updating your payment information is a key step, and while you might see a "blank" order confirmation or shipping notification afterwards, that's actually a positive sign! It means our system is successfully processing your new details behind the sce
I Have a Payment Query
Experiencing an unexpected charge, a failed payment, or simply have a question about your billing? We understand that payment-related issues can be concerning, and we're truly sorry if you've experienced any inconvenience or confusion with our servic
Refund Timelines
We understand that once a refund is processed, you're eager to see the funds back in your account! Here's what you can typically expect regarding the timeline for your Untamed refund:. Once we've processed a refund on our end, the funds usually take